Privacy Policy

Your data privacy has our top priority. For this reason we want to inform you in detail about the collection of personal data when you use our website.
 
1.    What information we record and for what purpose
(1)    Personal data comprises all data relating to your person, e.g. name, address, e-mail addresses, user behaviour.
(2)    If the website is only used for information purposes, i.e. if you do not register or send us any other information, we only collect personal data that your browser automatically sends to our server. If you want to visit our website, we collect the following data that is technically necessary to display our website to you and guarantee its stability and security (legal base is Art. 6 Par. 1 S. 1 sec. f DS-GVO):
  • IP address
  • Date and time of the enquiry
  • Time difference zones to Greenwich Mean Time (GMT)
  • Content of the requirement (specific side)
  • Access status/HTTP status code
  • respectively transferred data volume
  • Website from which the requirement comes
  • Browser
  • Operating system and its surface
  • Language and version of the browser software.
We save the IP address of your computer in an anonymised form to analyse the usage behaviour of visitors to our website and therefore improve our website. The named anonymisation occurs directly after data collection. Therefore, we do not record any personal information about your user behaviour on our website.
(3)    When you contact us by e-mail or via a contact form, we save the data you give us (your e-mail address, possibly your names, your company and your telephone number), and the date and time you contacted us so that we can respond to your enquiry.. This information is provided voluntarily. If a contact form contains mandatory fields, these must be marked accordingly. If you do not provide the personal data required in each case, we may not be able to process your enquiry.
We delete any data generated in this connection after storage is no longer necessary, or we limit the processing, if there are valid statutory storage duties.
(4)    If you want to place an order in our web shop, you will need to enter your personal data that we require to process your order to conclude your contract. Any mandatory information required to process the contracts is clearly marked, any other information is voluntary. We process the data you give us to process your order. To this end, we can forward your payment data to our principal bank. The legal base for this Art. 6 Par. 1 S. 1 sec. b) DS-GVO.
You can create a customer account voluntarily with which we can save your data for future purchases. When creating an account under 'My account', the data you provide is saved but can be revoked. You can always delete all other data, including your user account, in the customer area.
We can also process the data you give us to inform you about other interesting products from our portfolio or send you e-mails with technical information.
Under commercial and tax laws, we have a duty to save your address, payment and order data for a period of ten years. However, we restrict processing after two years, i.e. your data is only used to comply with statutory duties.
The order process is encrypted with TLS technology to prevent unauthorised access to your personal data, in particular financial data.
(5)    Before downloading our company or product information in the 'download' area, please provide us with the following data: your e-mail address, your company, your name and the country. The only mandatory information for registration is your e-mail address. Further information is provided voluntarily.
The data you transferred will be sent to the respective department in our sales division. The data is used to recognise online behaviour of interested parties, to define relevant contents for potential customers, to generate contacts and highlight additional value to potential customers. No newsletters etc. are sent. The legal base for this Art. 6 Par. 1 sec. a) DS-GVO.
You can revoke this consent without stating reasons at any time (see sec. 7).
 
2.    Do we use cookies?
(1)    In addition to the previously named data, cookies are saved on your computer when you use our website. These cookies are small text files that are assigned to your browser and saved on your hard drive and through which specific information is sent to the point that set the cookie (us in this case). Cookies cannot execute programs or transfer viruses to your computer. They serve to make our website more user-friendly and effective.
(2)    This website uses the following types of cookies, the scope and function of which is explained below:
•    Transient cookies (also b)
•    Persistent cookies (also c).
(3)    Transient cookies are automatically deleted when you close the browser. This also includes, in particular, session cookies. These save a so-called session ID with which various enquiries of your browser can be assigned to the joint session. This means that your computer can recognise you when you return to our website. The session cookies are deleted when you log out or close the browser.
(4)    Persistent cookies are automatically deleted after a defined period that may vary depending on the cookie. You can delete the cookies in your security settings of your browser.
(5)    You can configure your browser setting according to your preferences and e.g. reject the acceptance of third-party cookies or all cookies. We would also like to point out that in this case you might not be able to use all the functions of this website.
We recommend that you regularly delete your cookies and the browser history manual.
3.    We use web analyses to analyse the use of our website
(1)    Our website uses Google Analytics, a web analysis service of the Google Inc. ('Google“). Google Analytics uses so-called 'Cookies', text files that are saved on your computer, and allow you to use the website. The information created by the cookie about your use of the website is usually transferred to a Google server in the USA where it is stored. In the case of activation of the IP anonymisation on this website, Google previously truncates your IP address within Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area. The full address is only sent to one of Google's servers in the USA where it is truncated in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activities for website operators, and to render other services associated with website and Internet use..
Google will not link the IP address transmitted by your browser during the Google Analytics to other data.
You can prevent the storage of the cookies by means of a setting in your browser software: however, we would also like to point out that, if you prevent storage of the cookies, you might not be able to use all the functions of this website You can also prevent the recording of the data generated by the cookie and related to use of the website (incl. your IP address) to Google and processing of this data by Google by downloading and installing the available browser plug-in under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
This website uses Google Analytics with the extension '_anonymizeIp()'. This means that IP address are truncated before being further processed; this rules out the possibility of personal identification. If you can be identified via the collected data, this data is immediately ruled out and the personal data is deleted promptly.
We use Google Analytics to allow analysis of the use of our website and regular improvements. We use the statistics to improve our website and make it more interesting for you as a user. In exceptional cases in which personal data is transferred to the USA, Google is committed to the EU-US-Privacy-Shield, https://www.privacyshield.gov/EU-US-Framework. The legal base for the use of Google Analytics is Art. 6 Par. 1 S. 1 sec. f DS-GVO.
Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, Data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and the privacy statement: http://www.google.de/intl/de/policies/privacy.
Our website also uses Google Analytics for cross-device analysis of visitor flows that are carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under 'My data', 'Personal data'.
 
4.    Is your data forwarded?
We only forward the personal data stated in section 1 to contractors located within the European Union for the described purposes. The data is processed there on our behalf and according to our instructions. Your personal data is not transmitted to a third country.
 
5.    Social media plugins
(1)    We currently use the following social media plug-ins: Facebook. We use the so-called two-click solution This means that if you visit our website, no personal data is ever given to the supplier of the plug-in. You can recognise the provider of the plug-in by means of his initial letter or logo on the marking on the box. We give you the possibility of communicating directly with the provider of the plug-in. The plug-in provider will only receive information that you have called up our website, if you click the marked field and have therefore activated this function. Also, the data named under section 1 of this statement is transferred. In the case of Facebook and Xing, the IP address is immediately anonymised according to the information of the respective provider in Germany. By activating the plug-in, your personal data is sent to the respective plug-in provider where it is saved (for US American providers in the USA). As the plug-in provider collects the data, in particular by means of cookies, we recommend you delete all cookies via the security settings of your browser before clicking the greyed box.
We have no influence on the data collected nor the data processing methods, nor do we know the full extent of the data collection, the processing purposes or the storage periods. We also do not have any information about the deletion of the collected data by the plug-in provider.
The plug-in provider saves the data it collects about you as user profiles and uses this data for purposes of advertising, market research and/or the needs-based design of its website. This kind of analysis is carried out, in particular to present needs-based advertising (also for users that are not logged on) and to inform other users of the social network about your activities on our website. You have the right to object to the formation of user profiles; you must direct your objection to the respective plug-in provider. We use the plug-ins to offer you the opportunity to interact with the social networks and other users, so that we can improve our website and make it more interesting for you as a user. The legal base for the use of the plug-ins is Art. 6 Abs. 1 S. 1 sec. f DS-GVO.
Data is forwarded regardless of whether or not you have an account with the plug-in provider and are logged into their service. If you are logged into the plug-in provider, the personal data we collect is assigned directly to your account at the plug-in provider. If you press the activated button and e.g. link this page, the plug-in provider also saves this information in your user account and shares your contact data publicly. We recommend that you regularly log off after using a social network, in particular however before activating the button to avoid assignment to your profile with the plug-in provider.
You can receive further information about the purpose and scope of the data collection and data processing by the plug-in provider in the following provider's privacy statements. Here you can find further information about your rights and setting options to protect your privacy.
Addresses of the respective plug-in providers and URL with their data protection information:
a)     [Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; for more information about data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook is committed to the EU-US-Privacy-Shield, https://www.privacyshield.gov/EU-US-Framework.
(2)    We use the Google Maps service on our website. This means that we show you interactive maps directly in the website and allow you to use the malfunction conveniently.
When you visit the website, Google is given the information that you have called up the respective sub-page of our website. Also, the data named under section 1 of this statement is transferred. This happen regardless of whether or not Google provides a user account, through which you are logged in. If you are logged into Google, your data is assigned directly to your account. If you do not want an assignment to your profile at Google, you need to log out before activating the button. Google saves your data as user profiles and uses this data for purposes of advertising, market research and/or the needs-based design of its website. This kind of analysis is carried out, in particular to provide needs-based advertising (also for users that are not logged on) and to inform other users of the social network about your activities on our website. You have the right to object to the formation of user profiles; you must direct your objection to the Google.
You can receive further information about the purpose and scope of the data collection and data processing by the plug-in provider in the provider's privacy statements. Here you can find further information about your rights and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google processes your personal data, also in the USA and is committed to the EU-US-Privacy-Shield, https://www.privacyshield.gov/EU-US-Framework.
6.    Is your personal data saved?
We take technical and also organisational action to protect your personal data and prevent random or intentional destruction, manipulation, loss or access by unauthorised persons. We continuously revise our security measures in light with technical progress.
 
7.    Your rights
You have the following rights that you can exercise against us with respect to your personal data:
Right to information: The right to information about your personal data that we process and about other information, e.g. like information stated in this privacy statement.
Right to correction: If your personal data is incorrect or incomplete, you have the right to have it corrected.
Right to deletion: Based on the so-called 'Right to be forgotten', you can demand your data to be deleted, unless there is a duty to store the data. However, this does not apply if we need to process your personal data to meet our statutory duties or to assert, exercise or defend legal claims.
Right to restrict processing: This right comprises the restriction of the use of the type and scope of use. This right is restricted to certain cases and applies in particular, if: (a) the data is inaccurate; (b) processing is unlawful and you reject the deletion; (c) we no longer require the data, although you require the data to assert, exercise or defend legal claims. If processing is restricted, we can save the data, but not use it. We keep a list of those persons that have exercised their right to restrict processing to ensure this restriction.
Right to object to processing: You can object to your personal data being processed if this is processed based on legitimate interests, in particular in the case of direct advertising.
Right to data portability: If technically feasible, we have a duty to transfer to you your personal data in a structured, standard and machine-readable format for your own purposes.
Right to information: You have the right to be informed about how we process your personal data in a clear and easily comprehensible form.
Right to revocation: If you give us your consent to process your data, you can revoke this consent without stating any reasons at any time. This kind of revocation impacts on the admissibility of the processing of your personal data after you have sent us your revocation.
Of course, you can revoke your consent for processing your personal data for advertising and data analysis at any time and without stating reasons.
If we process your personal data after weighing interests, you can revoke the processing consent at any time. This is the case if the processing is not necessary, in particular to fulfil a contract with you.
When exercising this revocation right, we would ask you to please to provide us with reasons why you do not want us to process your personal data. In the case of a justified revocation, we check the situation and will either stop or amend the data processing or will continue to process data based on our compelling legitimate reasons which we will disclose to you.
You can exercise these rights free of charge. However you must verify your identity with two factors.
To exercise your rights, any other enquiries or complaints, please use the e-mail address above or write to us. We will endeavour to answer you as quickly as possible.
In the event of a complaint, we will contact you to address the complaint. In case we cannot directly solve a complaint, we may have to work with the responsible authorities, in particular the data protection authorities.
You also have the right to send a complaint about the processing of your personal data to the data protection supervisory board.
 
8.    Protection of juveniles
We do not want to collect any personal data from persons below the age of 18. In general, children and persons under the age of 18 should not send personal data to us without the consent of their guardian. We do not request personal data from children, do not collect this data and do not give it to third parties. If we are sent any personal information of juveniles, we will delete this data and not use it as soon as we become aware that the data subject is a minor.
 
9.    The person responsible for data processing and the data protection officer
You will find the responsible person according to Art. 4 Par. 7 EU General data protection Ordinance (DS-GVO) in the Disclaimer of this website.
Our data protection officer is:
Thomas Koch
Telephone: +49 (0) 2624 13-0
E-Mail: datenschutz@steuler.de
 
10.    Complaints
You can send a complaint to the above-mentioned data protection officer or a supervisory body. For instance the local supervisory body where the supposed breach occurred or at your workplace.
Likewise, you can also contact the regulatory body that is responsible for us:
The state officer for data protection and freedom of information in Rheinland-Pfalz
Hintere Bleiche 34
55116 Mainz
https://www.datenschutz.rlp.de/de/general-storage/footer/ueber-den-lfdi/kontakt/
E-Mail: poststelle@datenschutz.rlp.de
 
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